What is "Intelligent Task Support"?
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Intelligent Task Support software helps teams and team coordinators
execute complex tasks.
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I-C2 uses "Actionable Intelligence"
to underpin this support.
What is Actionable Intelligence?
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In information portals, plans and procedures are usually stored as
documents, not knowledge.
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With I-C2, you can store plans as knowledge
which the system can reason about and act on.
What are the benefits of Intelligent Task Support?
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I-C2 software tracks information from people and sensors.
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It can identify significant events and relate them to
existing plans.
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It can reason about the unfolding situation.
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It can help generate and execute an appropriate course of action.
How is this achieved?
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All the actions of the I-C2 software are based on a detailed
understanding of the developing situation, for which we use specially
developed knowledge representation tools.
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Sophisticated planning and decision support software makes use of
this knowledge to reason about unfolding events and suggest actions
to the user.
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Specialized visualization tools ensure that all participants in the
interaction remain fully aware of all events.
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Intelligent Task Support
I-C2 Systems creates software which adds intelligent task support to
enterprise information portals and virtual operations centres.
This software assists users and teams in the execution of complex tasks.
An example of such a task is an Emergency Response Situation.
When faced with an emergency, the emergency response
coordinators typically need to cope
with unusual and unexpected information streams. At the same
time they need to follow specific but
sometimes rarely used plans and procedures, and
coordinate the emergency response across different teams and agencies.
Actionable Intelligence
I-C2 allows these plans and procedures to be stored, not as documents,
but as knowledge or actionable intelligence.
When deployed,
I-C2's Intelligent Task Support software tracks information streams -
e.g. the actions of field responders, the availability of a service,
the activities of a robot or the output of a sensor. It uses this
information to make sense of events as they unfold, and relates these
events to plans and procedures. Because the plans and procedures
are stored as actionable intelligence, it can reason about possible outcomes,
and suggest a course of action to the user.
Technology
I-C2's Intelligent Task Support is built on advanced planning
and decision support techniques, to represent plans and reason about them
in a dynamic environment.
The visualization tools at the core of I-C2's Intelligent Task
Support software ensure that all team members have a shared
understanding of the task, the unfolding events, the planned
actions and all the team members' responsibilities and capabilities.
This shared view of the unfolding situation is based on a shared ontology,
for which I-C2 uses advanced knowledge representation
techniques and semantic web tools.
Because of its
adherence to standards and its modular design, it can be used as an
add-on to existing enterprise information portals and virtual
operations centres.
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